480 Reviews Found
Confirmed Service Customer
Everyone is very courteous and all my questions are always answered!
Barbara C.
AMHERST
Business Response
We're glad to hear you found our staff courteous! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Business Response
Hi, your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
The service department is always awesome. Whether it's a routine oil change or a repair, it's always a pleasant experience. Thank you.
Elizabeth F.
ELYRIA
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Business Response
We're glad to hear you found our staff was very efficient and courteous! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Was this review helpful?
Confirmed Service Customer
Ppersonell were kind and knowledgeable eager to please I like that the car got a bath
Sharon S.
ELYRIA
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Business Response
Thanks for the perfect rating. We're pleased that everything went well for you! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Service Customer
Excellent customer service and very helpful staff!
Dorothy B.
AVON
Business Response
Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Was this review helpful?
Confirmed Service Customer
Fast service Nice and clean waiting room
Rodney H.
SHEFFIELD LAKE
Business Response
It's our commitment to ensure quality customer care by providing comfortable, clean, and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Was this review helpful?
Confirmed Sales Customer
Tim was awesome! He was not pushy or forceful. Very knowledgeable and made me feel comfortable and confident in my choice. I appreciate that very much. I will be coming back to him again for my next car and my husband will, too.
Katlyn P.
ELYRIA
Business Response
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. We hope to be of service to you again in the future!
Was this review helpful?
Business Response
We appreciate you taking the time to leave us this awesome feedback and excellent star rating! We look forward to working with you again in the future.
Was this review helpful?
Confirmed Service Customer
This was a routine oil change. Everything was done as it should have been done. One area that gets me is the car wash. Who is getting this? I walked in to pick up my Terrain and saw several cars that were finished and they were clearly washed. I asked the Service guy if I also received one and he said I should have. When I went to get my car, it was not washed. I don't think I have ever had a car wash after an oil change. The only time is when I first bought my car. I, or someone in my family, have bought over 6 vehicles over the years (four in the last two years) from Nick Abraham. You'd think I could be a complimentary car wash. Sheesh.
Michelle B.
ELYRIA
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Was this review helpful?
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Was this review helpful?
Confirmed Service Customer
routine oil/change maintenance and in/out in about 45 minutes. About half an hour quicker then I'm used to at other dealerships. I'll be back!
Daniel W.
AVON
Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Was this review helpful?
Confirmed Service Customer
Professional, polite, and Speedy. Great Service department
Daniel H.
N RIDGEVILLE
Business Response
Hi there, thank you so much for your positive comments about Abraham Buick-GMC, INC.! Until the next time we meet, take care!
Was this review helpful?
Confirmed Service Customer
Really great customer service, they even took the time to wash down my vehicle. The only company I trust buying and servicing my vehicles from.
Justin M.
LORAIN
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Confirmed Service Customer
I’ve always had good experiences when dealing with Nick Abraham and his staff.
Deborah L.
ELYRIA
Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting you again in the future. Take care!
Was this review helpful?
Business Response
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care!
Was this review helpful?
Business Response
We appreciate you taking the time to leave us this awesome feedback and excellent star rating! We look forward to working with you again in the future.
Was this review helpful?
Confirmed Service Customer
They treat you as an individual and address the issues with the car honestly and with extreme professionalism.
Audrey B.
AMHERST
Business Response
Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!