Confirmed Service Customer
This was a routine oil change. Everything was done as it should have been done. One area that gets me is the car wash. Who is getting this? I walked in to pick up my Terrain and saw several cars that were finished and they were clearly washed. I asked the Service guy if I also received one and he said I should have. When I went to get my car, it was not washed. I don't think I have ever had a car wash after an oil change. The only time is when I first bought my car. I, or someone in my family, have bought over 6 vehicles over the years (four in the last two years) from Nick Abraham. You'd think I could be a complimentary car wash. Sheesh.
Michelle B.
ELYRIA,
OH

Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
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Confirmed Service Customer
This dealership is the best it will help you with your car problems and get you in quickly !!!





