474 Reviews Found
Confirmed Service Customer
I came in, unexpected, with a nail in my tire. The service was prompt. The person at the desk was courteous.
Dennis V.
ELYRIA
Business Response
Hi, thanks for your praise and kind comments about our team. We hope you have a great day!
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Confirmed Service Customer
Service department always does a great job! Russell is wonderful with customer service…kudos to him!
William C.
WELLINGTON
Business Response
Wow! Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for leaving us this response! Have a nice day!
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Confirmed Service Customer
Always super friendly and accommodating!
Korrie H.
SHEFFIELD LK
Business Response
We're glad to hear you found our staff friendly and accommodating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Mike Abraham was awesome, I called 3 Buick dealerships near me for a quote and nobody stuck with me like Mike from start to finish and acquiring the vehicle we sought out.
Peter F.
LORAIN
Business Response
Hi there, thank you; we appreciate your feedback! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
They were quick even though there were 3 cars ahead of us.
Deborah B.
NEW LONDON
Business Response
Wow, it's experiences like yours that really keep us motivated! Hi, thanks for taking the time to leave a review.
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Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Abraham Buick-GMC, INC.. Thank you again for the great review!
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Confirmed Service Customer
Checked out everything and got the things fixed and are waiting on a part for the drivers seat and will let me know when it comes in.
Kenneth K.
ELYRIA
Business Response
Hello, thank you for sharing your positive experience! We can't wait to see you again, have a great day.
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Confirmed Service Customer
Easy, quick scheduling and on time, fast service
Darell W.
N RIDGEVILLE
Business Response
Hi, we are so happy to read such a great review about Abraham Buick-GMC, INC.! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Matt was very helpful and quick on service call!
Ira S.
NORTH RIDGEVILLE
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Our experience was better this visit but our tech did forget to zero our oil life display. We noticed and had it taken care. Last visit no print out from the work done also specifically asked to check air pressure and adjust this was not done! I understand that this isn’t a big deal but we expect the best service from your dealership that’s why I bring my vehicle. Last two visits not so much.
Curt B.
N RIDGEVILLE
Business Response
Open lines of communication with our customers are critical in improving our customer service, and we would like to learn more about your experience. Please contact our team at your earliest convenience so that we can work together to come to an understanding. We look forward to hearing from you.
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Confirmed Service Customer
the staff was nice, informative, and the service went quick.
Russell S.
N RIDGEVILLE
Business Response
Hi there, thank you so much for your positive comments about Abraham Buick-GMC, INC.! Until the next time we meet, take care!
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Confirmed Service Customer
Service was fast and friendly to replace damaged tire. Able to call and get appointment same day. Enjoyed using points for hefty reduction on bill.
Bryan W.
ELYRIA
Business Response
We're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
My choice for oil change or any repairs is at this dealership. All were respectful.Thank you to Noreen getting me in. Thank you to Kevin and the new check In gentleman that greeted me. Oh and thank you for washing off all that pollen on my Encore!
Diane M.
N RIDGEVILLE
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
Always appreciate the helpful staff and service teams!
Ronald J.
N RIDGEVILLE
Business Response
We're glad to hear you found our staff helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
We appreciate your positive review about your recent experience with us! Have a great day!
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Confirmed Sales Customer
There were no problems. Some issues with supplier discount but all was resolved easily. My only suggestion would be to verify discounts before signing the contract not after.
Don S.
COLUMBIA STATION
Business Response
Hello, thank you for sharing your positive experience! We hope you have a great day!
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Business Response
Hi there, thank you so much for your positive comments about Abraham Buick-GMC, INC.! Thank you so much again for your feedback! We hope you have a great day!
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Business Response
Hello, we are glad we could help! Until the next time we meet, take care!
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Business Response
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We can't wait to see you again, have a great day.
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Confirmed Service Customer
Matt, and Noreen are super knowledgeable and always strive to make you feel comfortable and answer all your questions. Employees like them are why I come back. Thank everyone for everything they’ve done for me.
Beverly R.
AMHERST
Business Response
Hi, we really appreciate your positive review! Thank you so much again for your feedback! We hope you have a great day!