540 Reviews Found
Business Response
Thanks for the great feedback!
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Business Response
Thank you very much!
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Confirmed Service Customer
Friendly service. Technician explained problems in terms that were easily comprehended.
Carla K.
ELYRIA
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Confirmed Service Customer
Listened to what my problem was and took steps to fix it. Even got a ride home!
Tracy G.
GRAFTON
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Service Customer
Ever time I call to make an appointment I get scheduled right away. I have gotten a appointment on that same day on some occasions. The staff is very friendly and always welling to answer any of my questions, or concerns that I have. . I drop my car off in the morning before work therefore I always need a ride to work. The van is always on time.
Ronald V.
LAGRANGE
Business Response
Our staff is thrilled with your positive feedback! Thank you for sharing and we hope to see you again soon.
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Business Response
Glad we could help you out!
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Business Response
Thanks for the great feedback!
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Confirmed Sales Customer
I could not ask for any more help or service from the staff.
David K.
N RIDGEVILLE
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
I totally enjoyed my experience buying my new 2018 Buick Encore. Salesman Noah Pine was very curtious, and helpful. I would definitely recommend that my friends and family go there. Thank you, Nick Abraham Buick GMC, and salesman Noah Pine for a wonderful experience.
Joyce S.
GRAFTON
Business Response
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Nick Abraham Buick GMC team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
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Confirmed Sales Customer
Easily done and enjoying our new car.
Janice F.
SHEFFIELD VILLAGE
Business Response
Congratulations on your new vehicle! We look forward to your next visit! Take care!
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Confirmed Sales Customer
When you can do business with people who you trust and have known for years it's more than just a great deal on a great product.
Jared K.
LORAIN
Business Response
Jared - thank you for sharing this great feedback with us about your sales experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
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Confirmed Service Customer
Had a problem with bad smell entering cabin.Replaced leaking water pump which did not stop smell. Finally fixed it on second try (replaced leaking hoses). Service Department was very courteous.
Donald H.
ELYRIA
Business Response
It's great to hear that you had such a positive experience with our services and thank you for the feedback. We value your business and look forward to your next service appointment.
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Business Response
Glad you had a great experience! We look forward to your next visit! Take care!
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Confirmed Service Customer
After the service dept received a part needed I was in and out in 20 min. They were quick and very professional. I always bring my car here when I have any questions or problems.
Deborah L.
LORAIN
Business Response
Deborah, the whole Nick Abraham Buick GMC team would like to thank you for this great feedback on your visit to our dealership. We are happy to hear that you were pleased with your visit and hope to see you in the future.
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Confirmed Service Customer
The light on the screen still does not come on when I think it should. Drove today in rain and the screen was dark. Then later in the afternoon, the screen was bright when it was much lighter than this morning. Go figure. I'll just have to get used to it. Thank you for trying to fix it.
Shirley R.
GRAFTON
Business Response
Shirley, we appreciate your kind words. The entire team at Nick Abraham Buick GMC thanks you! Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you in the future!
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Business Response
Timothy, we sincerely appreciate your feedback. Each employee is a valued member of the Nick Abraham Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
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Confirmed Service Customer
This is my preferred dealership for all my services. In the two years I have been taking my car here I have never had an issue with an appointment or repair.
Brian T.
BRUNSWICK
Business Response
Brian, we sincerely appreciate your feedback. Each employee is a valued member of the Nick Abraham Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
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Confirmed Service Customer
You need a new vending machine....You need better chairs in waiting area(too soft to get out of)--everything else was excellent!!....THANKS
Robert F.
N RIDGEVILLE
Business Response
Thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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Confirmed Service Customer
Got appointment in acceptable time. Helpful Service people and short time before work was completed. Very pleased.
Fred F.
ELYRIA
Business Response
Fred - thank you for sharing this great feedback with us about your service experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
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Confirmed Service Customer
Had recall completed staff very nice and efficient
Sandra G.
CLEVELAND
Business Response
Our staff is thrilled with your positive feedback! Thank you for sharing and we hope to see you again soon.