411 Reviews Found
Confirmed Service Customer
I always feel comfortable with the guys in service. Today I went for oil change. I also asked whether my tires are at the point of needing new ones. They could have said yes you need tires but they said I could go awhile longer before needing them. Thank you guys for not taking advantage of this senior citizen.
Kathy A.
LORAIN
Business Response
Hello, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
I am always pleased with the way your service department takes care of my vehicles. That is why I keep coming back.
Edward M.
N. RIDGEVILLE
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Abraham Buick-GMC, INC.. Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
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Confirmed Service Customer
Very good customer relation. Kept me informed .
Gay F.
N RIDGEVILLE
Business Response
Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
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Confirmed Sales Customer
Very friendly yet professional experience. Everything about the purchase experience was done with care and humor ( very important in today���s world).
Timothy M.
N RIDGEVILLE
Business Response
Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Sales Customer
Nick Abraham���s dealership gave my wife and I a friendly, accommodating and pressure free experience with our lease.
Terence G.
ELYRIA
Business Response
Hello, thank you for your kind words and this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Abraham Buick-GMC, INC.!
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Confirmed Service Customer
Always professional and exceptional service especially with Kevin and Noreen. I'll keep coming from Olmsted Falls to Elyria. We'll worth it!
Molly Y.
OLMSTED FALLS
Business Response
Hi, we're so glad that we were able to go above and beyond your expectations! Thank you again for the great review!
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Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Business Response
Hi there! We're so happy we were able to help you out! Hi, thanks for taking the time to leave a review.
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Confirmed Service Customer
The Service Manager was very helpful, knowledgeable, friendly, and courteous.
Louis I.
GRAFTON
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Abraham Buick-GMC, INC.!
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Confirmed Service Customer
The repair was fine but (not your fault) over 7 weeks to get the part was a bit annoying..we did have a rental in that time but still parts should be more available
Ricky A.
ELYRIA
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don���t hesitate to call us if you���d like to discuss anything in greater detail.
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Confirmed Service Customer
The signal from the Check engine light was intermittent. Technician not able to get good conclusion from the trouble codes. You need my car all day. I could not do that on this, my third visit for this issue. Will have to come back.
James Q.
AVON
Business Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! Thank you, and have a fantastic day!
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Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
Was told���bring car in in the morning, it will take several hours to replace the compressor. We will take you home or were ever you need to go and pick you up when the repair is done���. Around 4 PM the driver picked me up saying that he was just about done for the day. I had appointments scheduled for the afternoon and had to cancel them, no car.
William H.
ELYRIA
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don���t hesitate to call us if you���d like to discuss anything in greater detail.
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Confirmed Service Customer
Whenever lights on my dashboard come on I always get nervous. Abraham Buick took me right in, diagnosed the problem, and fixed it. They are prompt, professional, and always courteous and friendly. I will purchase my next new car at their dealership!
Vicki M.
ELYRIA
Business Response
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you.
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Business Response
Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
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Confirmed Service Customer
Had my truck serviced and was very happy with the communications between Russ the service dept.and myself. Kept me updated with the problem, the needs to fix it and the time.
Linda T.
ELYRIA
Business Response
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
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Confirmed Service Customer
My headlight went out and the dealership worked me in right away. How awesome is that?
Carla H.
SHEFFIELD VLG
Business Response
Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Thank you and take care!
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Business Response
Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.