This is another service that I had to come back to your dealership. I had the inside filter changed. When I turned on the air conditioner it made a loud noise. I had to bring it back to find out it was an acorn and a leaf stuck in side around the filter or in it not sure. Why wasn't it checked before I left with the car. Also according to your print out my tires were put to 35 lbs. When I checked the tire pressure one was 39, one was 38 and two were 37. This was right after I left your dealership. I understand you are short handed and I am taking that into consideration. I'll give you guys another try. But 3 strikes your out.
Noreen is great, very professional, and a pleasure to chat with. The service department is great too, thanks for arranging to have my car dropped off as we want to contact due to covid. On a scale of 1 to 10 with 10 being the best, you guys are a 25. I look forward to taking my other vehicles to you for service as well.
During servicing a problem frozen valve stem cap discovered, no offer to correct problem. Only off the cuff remark in essence it was my problem to resolve since the valve stem was an after market item.
Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (440) 366-6446 to discuss your concerns, as your satisfaction is of utmost importance to us.
Hi, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!
i did not have my car serviced , so there for i can not rate your service , if someone had serviced there car in my name i would like to know about that i only rated the lowest because i had to put something there
I was extremely pleased with our salesman, Barry Stephenson. He was very thorough and explained all the details about the new car. However, it needed a much better new car clean up. Car windows were dirty/streaked.