618 Reviews Found
Confirmed Service Customer
This is another service that I had to come back to your dealership. I had the inside filter changed. When I turned on the air conditioner it made a loud noise. I had to bring it back to find out it was an acorn and a leaf stuck in side around the filter or in it not sure. Why wasn't it checked before I left with the car. Also according to your print out my tires were put to 35 lbs. When I checked the tire pressure one was 39, one was 38 and two were 37. This was right after I left your dealership. I understand you are short handed and I am taking that into consideration. I'll give you guys another try. But 3 strikes your out.
Janice H.
AVON LAKE
Business Response
Hi, thank you for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help!
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Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you for choosing Abraham Buick-GMC, INC. and we hope to see you again.
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Confirmed Service Customer
I have always had good service and everyone is very polite.
Helen S.
AMHERST
Business Response
Hi, thank you for choosing Abraham Buick-GMC, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
It was good if i had any problem/troubles I would nt keep coming back
Dennis L.
N RIDGEVILLE
Business Response
Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! Thank you for choosing Abraham Buick-GMC, INC. and we hope to see you again.
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Confirmed Service Customer
Noreen is great, very professional, and a pleasure to chat with. The service department is great too, thanks for arranging to have my car dropped off as we want to contact due to covid. On a scale of 1 to 10 with 10 being the best, you guys are a 25. I look forward to taking my other vehicles to you for service as well.
Chuck U.
N RIDGEVILLE
Business Response
Hi, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!
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Business Response
Hi, thank you for the high star rating! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
The guys were great! They took the time to explain everything. Only took them about an hour to fix the issue. They even took time to acknowledge my son.
Justin M.
LORAIN
Business Response
Hello, we are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Service Customer
Service is always great and And they get me in there in a pinch
James D.
ELYRIA
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Abraham Buick-GMC, INC.
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Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Abraham Buick-GMC, INC. We hope to see you soon!
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Confirmed Service Customer
During servicing a problem frozen valve stem cap discovered, no offer to correct problem. Only off the cuff remark in essence it was my problem to resolve since the valve stem was an after market item.
Roger L.
N RIDGEVILLE
Business Response
Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (440) 366-6446 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Service people are always cordial and helpful.
Clare H.
NORTH OLMSTED
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
This is our 4th car from Tim Johnston is as many years. Tim is always great to work with.
Andrew M.
WESTLAKE
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to Tim here at Abraham Buick-GMC, INC.! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Scheduled maintenance visit. Everything checked out fine. Oil change and tire rotation completed while I waited.
Gayelaine R.
LAGRANGE
Business Response
Hi, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!
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Confirmed Service Customer
Went in for an oil change, tire rotation and grease job. They also put air in my tires and washed my car. It was in a timely manner I was very satisfied.
Kathy J.
SANDUSKY
Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
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Confirmed Service Customer
i did not have my car serviced , so there for i can not rate your service , if someone had serviced there car in my name i would like to know about that i only rated the lowest because i had to put something there
Mary N.
ELYRIA
Business Response
Hi, we regret to hear that you had this experience with us. Please contact us at (440) 366-6446 when you have an opportunity, and we will be more than happy to try and turn your experience around.
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Confirmed Sales Customer
I was extremely pleased with our salesman, Barry Stephenson. He was very thorough and explained all the details about the new car. However, it needed a much better new car clean up. Car windows were dirty/streaked.
David S.
MEDINA
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Abraham Buick-GMC, INC.. We look forward to your next visit! Take care!
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Confirmed Service Customer
Very friendly and helpful service staff. Always have confidence in their recommendations
Charles R.
GRAFTON
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you for choosing Abraham Buick-GMC, INC. and we hope to see you again.
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!