This is the only dealership I will do business with. Barry Stephenson is trustworthy. He’s sold me the last four cars I’ve purchased. He knows what I like and would never put me in a car I wouldn’t be happy with.
Thanks for highlighting some of our staff who helped make this such a great experience! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Generally, they perform very good at providing the service needed. However, this last visit was to eliminate smell of fumes in the cabin, and although they did a lot of checking, they could not find any thing wrong. Since the car was new (2013) this is the third time it has come back. They fixed it the first 2 times after much effort on their part. The smell has come back twice since the service call, not as bad.
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (440) 316-4426 to discuss your concerns, as your satisfaction is of utmost importance to us.
Everyone was very helpful. Danny went out of his way to find me what I wanted and explained all of the rebate options. Danny and the New Car Sales manager were very friendly. When it came to financing option and payment options I worked with Bonnie - there was no waiting around or confusing options - Bonnie was very clear and helped work with me for what was the best for me. I have already shared my positive experience with coeworkers and family - hope that gets the dealership more business!