581 Reviews Found
Business Response
Hi, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Hi, thank you so much for your high rating. We hope you have a great day!
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Confirmed Service Customer
I feel that they are always running behind.
Carmalita N.
ELYRIA
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your concerns will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
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Confirmed Sales Customer
Mike and Shannon were both great to work with. They were friendly, professional, and extremely knowledgeable about the cars that I was interested in.
Patricia S.
ELYRIA
Business Response
Hi there, your satisfaction is our top priority. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Business Response
It is great to hear everything was done quickly and to your satisfaction! We can't wait to see you again, have a great day.
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Business Response
It is great to hear everything was done quickly and to your satisfaction! We can't wait to see you again, have a great day.
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Confirmed Service Customer
I got an oil change and they were very efficient and friendly .
Carri M.
AVON
Business Response
Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting you again in the future. Take care!
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Confirmed Service Customer
Everyone is very courteous and all my questions are always answered!
Barbara C.
AMHERST
Business Response
We're glad to hear you found our staff courteous! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hi, your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
The service department is always awesome. Whether it's a routine oil change or a repair, it's always a pleasant experience. Thank you.
Elizabeth F.
ELYRIA
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
We're glad to hear you found our staff was very efficient and courteous! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
Ppersonell were kind and knowledgeable eager to please I like that the car got a bath
Sharon S.
ELYRIA
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! We sincerely value your business and look forward to your next visit!
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Business Response
Thanks for the perfect rating. We're pleased that everything went well for you! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Excellent customer service and very helpful staff!
Dorothy B.
AVON
Business Response
Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Fast service Nice and clean waiting room
Rodney H.
SHEFFIELD LAKE
Business Response
It's our commitment to ensure quality customer care by providing comfortable, clean, and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Confirmed Sales Customer
Tim was awesome! He was not pushy or forceful. Very knowledgeable and made me feel comfortable and confident in my choice. I appreciate that very much. I will be coming back to him again for my next car and my husband will, too.
Katlyn P.
ELYRIA
Business Response
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. We hope to be of service to you again in the future!
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Business Response
We appreciate you taking the time to leave us this awesome feedback and excellent star rating! We look forward to working with you again in the future.
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Confirmed Service Customer
This was a routine oil change. Everything was done as it should have been done. One area that gets me is the car wash. Who is getting this? I walked in to pick up my Terrain and saw several cars that were finished and they were clearly washed. I asked the Service guy if I also received one and he said I should have. When I went to get my car, it was not washed. I don't think I have ever had a car wash after an oil change. The only time is when I first bought my car. I, or someone in my family, have bought over 6 vehicles over the years (four in the last two years) from Nick Abraham. You'd think I could be a complimentary car wash. Sheesh.
Michelle B.
ELYRIA
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
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Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!