537 Reviews Found
Confirmed Sales Customer
We did not feel pressured into buying something that we did not want/need. The sales rep (Shannon) listened to what we wanted and worked with others at the dealership to find it. Additionally when we picked up our new car, the process was very organized and efficient. And again we did not feel pressure to sign up or add additional items that we did not feel we needed.
Janice K.
AURORA
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
It is great to hear everything was done quickly and to your satisfaction! Thank you for choosing Abraham Buick-GMC, Inc. and we hope to see you again.
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Confirmed Service Customer
had my encore in for an oil change and it was all done within a half an hour. Tire rotation and all. I was very impressed. Thank you!
Christine S.
ELYRIA
Business Response
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Noreen and young man that picked up my vehicle did a great job
Timothy C.
ELYRIA
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We hope to see you soon!
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Confirmed Service Customer
dropped my vehicle off without an appointment and they performed the service
Tom M.
N.RIDGEVILLE
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Abraham Buick-GMC, Inc.. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Anytime I take my car into Abraham Buick-GMC, it is such a pleasant experience. This past trip was no exception. I was greeted in a very pleasant way while the Abraham employee was diligent about getting right to my car servicing. I felt very safe because the whole dealership is set up well for the Pandemic. All employees are concerned about safety with the virus, but still make you feel "special" for bringing your car there. The wait was a short, pleasant experience and social distancing is observed in the waiting room. My car was serviced well thoroughly and I was happy with the whole experience. I already do highly recommend Abraham Buick-GMC and will continue to do that. They are truly like family.
Karen L.
AVON LAKE
Business Response
Karen thank you so much! We appreciate you!
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Confirmed Service Customer
Everyone was polite from start to finish. Job completed in a timely manor. Service manager was friendly had a great sense of humor and answered all my questions.
Gay F.
N RIDGEVILLE
Business Response
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Abraham Buick-GMC, Inc. and we hope to see you again soon!
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Business Response
Hello, thank you for sharing your positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Confirmed Sales Customer
Very easy process, friendly, helpful people.
Margaret B.
GREENVILLE
Business Response
We want all our clients to have a comfortable and stress-free experience with us! So happy we could provide that. We look forward to your next visit! Take care!
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Confirmed Sales Customer
Tim J. was very helpful showing me the different Terrain models, specs, etc. I would definitely recommend him and the dealership to others!
Daniel W.
AVON
Business Response
Hi there! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Sales Customer
We had Mike S., a very young salesman approach us in the showroom. He was neat, enthusiastic but not pushy. He answered all questions and helped to explain with much patients. He tried to get us the best deal.
Zenon K.
LORAIN
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit! Take care!
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Confirmed Sales Customer
Found the right truck, had access to large inventory and honored all promotional deals offered. One phone call and it was ready for pick up!
Laurel C.
WELLINGTON
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!
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Business Response
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Abraham Buick-GMC, Inc.
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Confirmed Sales Customer
Wendel Brown & Jerry Draga are excellent with their customer service!!! They should be commended for the Excellence!!!
Lawrence R.
ELYRIA
Business Response
Hello, we appreciate your shout-out to Wendel and Jerry for delivering an excellent experience! If you have any questions or concerns for us, please do not hesitate to give us a call or stop by. Have a wonderful day!
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Business Response
We strive for 100% customer satisfaction so we are glad to hear you found that to be the case. We look forward to seeing you again at your next visit!
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Confirmed Service Customer
Friendly people.I was first one there. In and out in less than an hour. One question,do you use Delco oil or Mobile 1? On line shows Delco Dexos,sticker in car says Mobil 1. Thx Dan Decheek.
Dan D.
COLUMBIA STA
Business Response
Hi, thank you so much for your high rating. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Service Customer
Been going for cars and service for years and have always been satisfied.
Tania K.
ELYRIA
Business Response
Hi there, we are very happy to have provided you with such a positive experience. Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit. Safe travels!
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Confirmed Sales Customer
Dealing with this dealership was a great experience. I debated on dealing on line but I am glad I went in and saw the product I was buying. I sincerely feel they dealt fairly and satisfied the criteria I wanted in my truck.
Richard S.
SHEFFIELD VILLAGE
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!