549 Reviews Found
Confirmed Service Customer
They quoted me $300 to fix my flex pipe on the exhaust system but I was able to have it fixed elsewhere for
Lori I.
ELYRIA
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Nick Abraham Buick GMC and we hope to see you again soon!
Was this review helpful?
Confirmed Service Customer
Service visit with Russ was a pleasure as usual. No problems, he listens and follows though with what I need when I come in for service. Thx
Marino S.
AMHERST
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know!
Was this review helpful?
Business Response
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Business Response
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Was this review helpful?
Business Response
Hi, thank you for the high star rating! If you're ever in need of more help, please let us know!
Was this review helpful?
Confirmed Service Customer
Oil change and tire rotation in 35 minutes. Makes me very happy.
Kenneth J.
ELYRIA
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nick Abraham Buick GMC. We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Sales Customer
Our salesmen was David W. He is a very friendly person. Nice man to deal with.
Patricia W.
GRAFTON
Business Response
Hi, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Sales Customer
This is the only dealership I will do business with. Barry Stephenson is trustworthy. He’s sold me the last four cars I’ve purchased. He knows what I like and would never put me in a car I wouldn’t be happy with.
Lora G.
ELYRIA
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Was this review helpful?
Confirmed Service Customer
Generally, they perform very good at providing the service needed. However, this last visit was to eliminate smell of fumes in the cabin, and although they did a lot of checking, they could not find any thing wrong. Since the car was new (2013) this is the third time it has come back. They fixed it the first 2 times after much effort on their part. The smell has come back twice since the service call, not as bad.
Donald H.
ELYRIA
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (440) 316-4426 to discuss your concerns, as your satisfaction is of utmost importance to us.
Was this review helpful?
Confirmed Service Customer
The service people are always very kind and polite.
Mary S.
ELYRIA
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We hope to see you soon!
Was this review helpful?
Confirmed Service Customer
Very helpful when I called about my car breaking down. Gave me good instructions on what to do. And when my car was delivered they took excellent care of me. Thank you!
Deborah H.
N RIDGEVILLE
Business Response
We're so happy to hear that you had a great experience with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!
Was this review helpful?
Business Response
We're so glad to hear that we could provide you with a five star service experience. Please let us know if there is anything else you may need from us; we're always happy to help! Take care!
Was this review helpful?
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
Very respectful and kind. They try to find what you want. Also will do things to make the car right after purchase
Michael D.
LAKEWOOD
Business Response
Our team will be so happy to read your great review. If you ever have any questions or concerns don't hesitate to give us a call!
Was this review helpful?
Business Response
Thank you for leaving us this great review! Please don't hesitate to reach out to us if there's anything more we can do!
Was this review helpful?
Business Response
Thank you very much! Feel free to reach out to us if you need anything. Have a wonderful day.
Was this review helpful?
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Nick Abraham Buick GMC and we hope to see you again soon!
Was this review helpful?
Business Response
Glad we could help you out!
Was this review helpful?
Confirmed Service Customer
We still have not been able to get the rewards taken care of.
John H.
LAGRANGE
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Was this review helpful?
Confirmed Sales Customer
Everyone was very helpful. Danny went out of his way to find me what I wanted and explained all of the rebate options. Danny and the New Car Sales manager were very friendly. When it came to financing option and payment options I worked with Bonnie - there was no waiting around or confusing options - Bonnie was very clear and helped work with me for what was the best for me. I have already shared my positive experience with coeworkers and family - hope that gets the dealership more business!
Charles K.
N RIDGEVILLE
Business Response
Glad you had a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.