484 Reviews Found
Confirmed Service Customer
Had an oil change done and it was done very quickly
Tommy H.
N RIDGEVILLE
Business Response
Hi, thank you so much for your high rating. Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
Workmanship looks great. Staff professional and pleasant. Can recommend collision center to friends and relatives if a need arose:
Nancy D.
ELYRIA
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Sales Customer
James was very knowledgeable. Made the process quick and easy.
Charles H.
LORAIN
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We hope you have a great day!
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Confirmed Sales Customer
Andrew and Bonnie were wonderful! They were extremely helpful and understanding
Rachael A.
ELYRIA
Business Response
Hi, thank you for the high star rating! We're looking forward to your next visit with us!
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Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Business Response
Hi, thank you so much for your high star rating! We hope that you have a great day! Until the next time we meet, take care!
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Confirmed Sales Customer
Mike and Mike are good people. Enjoyed working with them.
Linda S.
SHEFFIELD VILLAGE
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
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Confirmed Service Customer
I had maintenance items completed on my Lucerne. Staff contacted me in regards to what was needed and pricing. Work done timely. Appreciated the help and attention.
Tania K.
ELYRIA
Business Response
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Wow, it's experiences like yours that really keep us motivated! We look forward to your next visit! Take care!
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Confirmed Service Customer
Service was fast, but the dealer do not offer their customers loaners vehicles while their cars are being serviced
Sheldon C.
MACEDONIA
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
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Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
Well I had my vehicle in to have it serviced, was told nothing was wrong after I was charged. Second time around same problem still get charged a second time for the same exact situations mind you. Very unhappy!
Amanda S.
ELYRIA
Business Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
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Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day! Until the next time we meet, take care!
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Confirmed Service Customer
We received excellent service that was completed on time. The entire staff is very knowable and provides awesome customer service!
Dorothy B.
AVON
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Service Customer
EVERYONE was very friendly, professional, and was a pleasure to be around
Gerald K.
ELYRIA
Business Response
Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Kevin was accommodating, and wonderful to stay late for me to pick up the keys and pay for the oil change! Always wonderful customer service!!!!
Matthew D.
GRAFTON
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
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Confirmed Service Customer
ALWAYS A PLEASURE TO SERVICE MY VEHICLES AT NICK ABRAHAM
Brian A.
ELYRIA
Business Response
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Sales Customer
James Macaluso and Mike Abraham are great to work with. Knowledgeable, professional and unassuming.
Sally M.
N. RIDGEVILLE
Business Response
Hi, thanks for your praise and kind comments about our team. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Hi, thanks for your praise and kind comments about our team. Thank you again for taking the time to let the world know about your positive experience. Have a great day!